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The #1 Auto Transport Company in the Country

National Express will provide industry leading auto transport services to deliver your car to its new location quickly and safely. All with no hidden car shipping costs. We’ll work with you to choose a vehicle pickup date and time that works for you. When you ship a vehicle direct with National Express, you can feel confident you are dealing with one of the best car shipping services in the country, not just a car shipping broker.

Q Are You Bonded?

Yes, see MC#935925 - National Express Auto Transport
Over the years many prospective customers have asked this question. And the answer has always been, Yes.

And Yes is the right answer, right? I mean having an active bond gives the perception of security, confidence, and all of those warm, reassuring feelings.

But what exactly does this mean? What is a bond used for, what should the amount be, and does it really add any type of security for the customer? If you are a curious type of person, then check out all of the details about a broker’s transportation bond.

Q Can I Get A Specific Spot on the Carrier?

It’s pretty common for customers to ask “Is it possible to guarantee that my car is loaded in a specific spot on the car carrier?”

In fact, some customers even offer to pay more to ensure that their car is loaded on the transporter in a specific location.

In most cases, it is not possible to guarantee that your car is loaded on the transporter in a specific location. If you have a specific spot on the car carrier that you would really like, we can request that your vehicle is loaded there and if it is possible the driver will oblige. It is just not possible to guarantee that location on the car carrier.

Q Can I Ship a Car That is Not Registered?

Yes you can. It does not need to have a registration that is active or even a license plate on it. Since the car is on a carrier and not on the road, you don’t need to have it registered.

The best way to look at it is to consider brand new cars coming off the factory floor. These vehicles are not titled or registered. They are only being carried to the dealership to be sold. If the carrier was to flip over or crash, the vehicles would be covered.

Shipping without registration is fine but keep in mind if a vehicle is not registered it probably isn’t insured or has limited insurance (storage, etc). So be sure to check. As a result, there may be coverage you’re missing out on.

Remember, the insurance covers the exterior of the vehicle due to damage caused by the carrier. But if there’s a hail storm or some kind of weather event that causes damage to the vehicle even while it was on the carrier, it is up to your regular insurance to cover such damage commonly known as “acts of God”.

Q Do You Guarantee Dates?

Some auto transport companies say they can. Most will avoid pinning down a date. Why is that? Here's the answer:

Unfortunately, no auto shipping company is able to absoutlutely guarantee a delivery or pickup date for several reasons.

Each transporter truck is subject to possible delays. Traffic conditions, weather conditions, roadway conditions, rare mechanical problems cause delays. Federal and state Department of Transportation regulations can also move the dates.

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