New World Auto Transport is a family owned and operated business, which values excellence. With over 35 years of experience in all aspects of the automotive industry, we have the ability to provide you with expert knowledge. This knowledge and understanding allows us to tailor your transportation needs.
Regardless of what type of vehicle you are shipping, we have the ability to relate to you on more than a business level. We believe in developing a strong relationship with our customers. That is how trust is built. You shouldn’t and wouldn’t trust your vehicle with just anybody. That is why we also value the importance of communication and logistics leading to a stress free and damage free transport.
The Department of Transportation, does not allow any items to be shipped in a vehicle on an auto carrier. Drivers can be subject to random searches, and extra items can also put the carrier over their weight restrictions, resulting in expensive fines for the driver. New World Automotive Transport, and/or the carrier, is not responsible for any items left in the vehicle.
Most carriers are very long and very wide, which makes it very difficult to enter some residential neighborhoods. Some city laws will not allow these trucks in certain areas. If the truck is unable to make it to your front doorstep, they will get as close as possible to the scheduled pickup location, and then meet you in a location with an adequate amount of space, such as a local grocery store or major street.
As long as you tell us the vehicle is inoperable when you place the order, we will be able to send a truck that is equipped for hauling inoperable vehicles. There is an additional charge for inoperable vehicles, depending on the technical reason they are inoperable. If the driver arrives to pick the vehicle up, and we weren't told that the vehicle is inoperable, your deposit will be forfeited if the driver is unable to load it.
That depends on how many miles the vehicle is traveling. A driver is only allowed to drive a certain amount of miles or hours each day. They also have other cars to unload and load which will add additional time, but we will be able to provide you with the drop off date as soon as the vehicle is dispatched.