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If you are transporting a vehicle for the first time, save yourself days of stress and aggravation and DO NOT use Yellowfin Logistics. Their communication regarding a first-time experience was absolutely horrible throughout the entire process. Once they received my deposit, nothing happened as was discussed, and not a single time did Chuck at Yellowfin initiate a communication to inform me of the latest significant change to a previously discussed plan. I had made it very clear to Chuck when we first talked that I had never transported a vehicle before and was unaware of how it all worked. He assured everything would be great and not to worry about a thing. That is why I chose Yellowfin. Unfortunately, the entire experience resulted in negative surprise after surprise, and me having to initiate communication to find out why things weren't happening as promised. I've never felt more "left in the dark" or with a sense of being bamboozled than I have with Chuck and Yellowfin Logistics. Again, if this is your first time transporting a vehicle, DO NOT use Yellowfin Logistics.